Terms & Conditions
Welcome to StarEnvelop Digital Solutions Limited. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order or using any of our services.
1. General
This website is owned and operated by StarEnvelop Digital Solutions Limited, a registered digital solutions company based in Gwarinpa, Abuja, Nigeria.
By using our website, purchasing our products, or engaging our services, you agree to these Terms and Conditions as well as our Privacy Policy.
We reserve the right to update or revise these Terms at any time without prior notice. Continued use of our website or services after any such updates constitutes your acceptance of the revised Terms.
2. Services & Products
We offer a range of professional services including web design, branding, digital marketing, e-commerce setup, gift delivery, interior consultation, and other related digital and creative solutions as listed on our website.
All products and services are subject to availability. StarEnvelop Digital Solutions Limited reserves the right to refuse, suspend, or cancel any order if necessary, such as in cases of incorrect information or suspected fraudulent activity.
3. Pricing & Payment
All prices are stated in Nigerian Naira (NGN) and may change without prior notice.
Payments must be made using the accepted payment methods provided on our website. For direct bank transfers, your order will only be processed once payment has been successfully confirmed.
Additional fees such as delivery, setup, or installation costs may apply depending on the product or service requested.
4. Refunds & Returns
We value customer satisfaction and handle each case with care. Please refer to our Refund & Returns Policy for full details on eligibility and procedures.
Certain services, such as digital products, personalized designs, or completed projects, may not qualify for refunds once delivered or activated.
5. User Responsibilities
You agree not to misuse our website or services in any way, including but not limited to attempting to gain unauthorized access to our systems or interfering with the normal operation of our platform.
You are also responsible for providing accurate and up-to-date billing, contact, and project information when placing an order or making inquiries.
6. Intellectual Property
All content, text, images, graphics, designs, logos, and materials on this website are the exclusive property of StarEnvelop Digital Solutions Limited, unless otherwise stated.
You may not copy, reproduce, distribute, or modify any of our content without prior written permission from the company.
7. Limitation of Liability
StarEnvelop Digital Solutions Limited will not be held liable for any indirect, incidental, or consequential damages that may arise from the use or inability to use our website, products, or services.
While we take strong measures to ensure system security and data integrity, we do not guarantee that our website or digital platforms will always be error-free, uninterrupted, or virus-free.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
Any disputes arising from these Terms will fall under the exclusive jurisdiction of Nigerian courts.
9. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us via:
StarEnvelop Digital Solutions Limited
🏠 Gwarinpa, Abuja, Nigeria
📧 support@starenvelop.com
📞 +234 (0) 803-569-2659